Mirror Health & Wellness Website Terms and Conditions

Last Updated April 4, 2025

1. Introduction

Welcome to Mirror Health & Wellness ("Mirror Health & Wellness," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at www.mirrorhealthandwellness.com  (the "Site").

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Site.

This policy applies to both Mirror Health & Wellness, LLC, and our affiliated medical provider, Mirror Health Specialists, PC, where applicable.

Age Restrictions: This Site is intended for users who are 18 years of age or older. If you are under the age of 18, you may use this Site only with the involvement and consent of a parent or legal guardian.

Emergency Disclaimer: THIS SITE IS NOT INTENDED FOR MEDICAL EMERGENCIES. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

2. Purpose of the Site

The Site is intended to:

  • Provide information about our health and wellness services

  • Allow users to submit inquiries and newsletter sign-ups

  • Facilitate scheduling via links to our third-party vendor, Tebra Technologies Inc.

The information provided on the Site is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

3. No Medical Advice

Mirror Health & Wellness does not provide medical diagnosis, treatment, or advice through the Site. All clinical services are provided by licensed healthcare professionals through Mirror Health Specialists, PC.

Use of the Site does not create a provider-patient relationship.

4. Site Use and Restrictions

You agree to use the Site only for lawful purposes. You agree not to:

  • Access or use the Site for any unlawful or prohibited purpose

  • Attempt to gain unauthorized access to any portion of the Site or its systems

  • Upload viruses or malicious code

  • Engage in any activity that could disable, overburden, or impair the Site's infrastructure

  • Scrape, crawl, or use automated means to access the Site or its content

  • Post or transmit unlawful, harassing, defamatory, obscene, or otherwise objectionable material

Unauthorized use may result in civil and/or criminal penalties.

5. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is either:

·       Owned by Mirror Health & Wellness,

·       Licensed to Mirror Health & Wellness,

·       Or made available through open-access platforms.

Some logos or trademarks featured on the Site, such as those belonging to credentialing boards (e.g., American Board of Internal Medicine, American Board of Obesity Medicine, American College of Lifestyle Medicine, American College of Physicians), are used to denote professional affiliations or certifications. Mirror Health & Wellness does not claim ownership of third-party logos, trademarks, or copyrighted material displayed for affiliation, informational, or recognition purposes.

You may access and use the Site for personal, non-commercial purposes only. No content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without our express written permission, except as otherwise permitted under fair use doctrines.

All rights not expressly granted herein are reserved by Mirror Health & Wellness.

6. Third-Party Links

The Site may contain links to third-party websites (e.g., Tebra Technologies for scheduling). These links are provided for your convenience only. We are not responsible for the content, security, or practices of any third-party site.

Your use of third-party sites is governed by their respective terms and conditions and privacy policies.

7. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Site, you consent to our collection and use of personal data as outlined therein.

8. No Warranties

The Site and its content are provided on an "as-is" and "as-available" basis without any warranties of any kind, express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Site will be error-free or uninterrupted.

We implement reasonable security measures but cannot guarantee absolute security of data transmitted over the Internet.

9. Limitation of Liability

To the fullest extent permitted by law, Mirror Health & Wellness and its affiliates shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or related to your use of the Site, even if advised of the possibility of such damages.

Your sole and exclusive remedy for dissatisfaction with the Site is to stop using it.

10. Dispute Resolution and Arbitration

Any disputes arising under these Terms will be resolved through binding individual arbitration in Los Angeles County, California.

You waive your right to participate in class actions or class-wide arbitration. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate.

11. Changes to the Terms

We may modify these Terms at any time by posting the updated Terms on the Site. Changes are effective immediately upon posting. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Information

For questions about these Terms or the Site, contact us at:

Mirror Health & Wellness, LLC
5750 Downey Ave., Ste. 303
Lakewood, CA 90712
Email: support@mymirrorhealth.com
Phone: (657) 708-0074

California residents may also contact the California Department of Consumer Affairs at:

Consumer Information Division
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Telephone: (800) 952-5210

13. Miscellaneous

  • Governing Law: These Terms are governed by the laws of the State of California without regard to conflict of law principles.

  • Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

  • Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Mirror Health & Wellness regarding your use of the Site.

  • Assignment: You may not assign any rights under these Terms without our prior written consent.

  • Waiver: Our failure to enforce any provision shall not constitute a waiver of that or any other provision.